[2026-01-26 13:54:07] Cierre nuevo detectado. Marcando awaiting_customer para 71530abeca8249ea8f99a3d7c8b40aef. closedAt=2026-01-26T18:53:58Z
[2026-01-26 13:54:07] Cierre nuevo detectado. Marcando awaiting_customer para 7185ffa4ea5b49faa8a249d75dfc47fa. closedAt=2026-01-26T18:52:09Z