[2026-01-26 13:03:26] Cierre nuevo detectado. Marcando awaiting_customer para 53dc5c2a6b0e46b3b005ac63816309f0. closedAt=2026-01-26T18:02:35Z
[2026-01-26 13:03:26] Cierre nuevo detectado. Marcando awaiting_customer para 8f468fc2e9d44e098a7b6232c4241ae4. closedAt=2026-01-26T18:02:08Z