[2026-01-26 13:01:46] Cierre nuevo detectado. Marcando awaiting_customer para 1a29c3aedcb8427fa48d110c85eda6ce. closedAt=2026-01-26T18:01:07Z
[2026-01-26 13:01:46] Cierre nuevo detectado. Marcando awaiting_customer para 951813158721409d8201835718e50a8f. closedAt=2026-01-26T17:58:11Z