[2026-01-23 14:05:07] Cierre nuevo detectado. Marcando awaiting_customer para a7f700e5dfe84ff2a21c8cc45cf362cb. closedAt=2026-01-23T19:03:10Z
[2026-01-23 14:05:07] Cierre nuevo detectado. Marcando awaiting_customer para a8e2ec665282480bb14653d6ed7d8349. closedAt=2026-01-23T19:04:09Z