[2026-01-23 11:47:34] Cierre nuevo detectado. Marcando awaiting_customer para ff541c23a3184d8eaeed16bf7423e8a0. closedAt=2026-01-23T16:47:22Z
[2026-01-23 11:47:34] Cierre nuevo detectado. Marcando awaiting_customer para 5d5523d55bfe42c89204cea7ab0ec7da. closedAt=2026-01-23T16:47:23Z