[2026-01-23 11:47:33] Cierre nuevo detectado. Marcando awaiting_customer para fd635a2e9aab4a18be865b19450a4554. closedAt=2026-01-23T16:47:31Z
[2026-01-23 11:47:33] Cierre nuevo detectado. Marcando awaiting_customer para fda6a209ef414eb3a5f4beeaac6c0f73. closedAt=2026-01-23T16:47:32Z