[2026-01-20 14:40:10] Cierre nuevo detectado. Marcando awaiting_customer para 31eeafedb6144f68bab7c5d1b9d58921. closedAt=2026-01-20T19:39:12Z
[2026-01-20 14:40:10] Cierre nuevo detectado. Marcando awaiting_customer para 3503969e5dac424982a94f70216d1e15. closedAt=2026-01-20T19:39:12Z