[2026-01-19 10:08:08] Cierre nuevo detectado. Marcando awaiting_customer para f4a19f1a695e4c978333163165956d84. closedAt=2026-01-19T15:07:11Z
[2026-01-19 10:08:08] Cierre nuevo detectado. Marcando awaiting_customer para f4e9b7c0515940eda07df74fc77ca863. closedAt=2026-01-19T15:07:11Z