[2026-01-19 07:43:03] Cierre nuevo detectado. Marcando awaiting_customer para b3d3611ea7ea471bb137e1c899e34d3d. closedAt=2026-01-19T12:42:26Z
[2026-01-19 07:43:03] Cierre nuevo detectado. Marcando awaiting_customer para b9378c2b4ea048baa2ca6f3b8c5cb8df. closedAt=2026-01-19T12:42:09Z